Why Was My Kenya Evisa Application Rejected and What Should I Do Now?

Most travelers receive their approved Kenya eVisa within 72 hours of applying. However, a visitor can be denied a visa if there are any issues with the application, potentially leading to delayed or disrupted travel plans.

The good news is that most of these errors can be easily avoided. Visa applicants should follow the tips and guidance below to increase their chances of success.

Many travelers opt to apply for the Kenya eVisa through a specialized agency. By doing so, the visa request is reviewed by experts and any mistakes can be rectified before submission.

Common Mistakes When Applying for a Kenya eVisa

When Kenya visas are denied, it is usually because the applicant has made a mistake when completing the form, or left out some crucial information.

Other issues may occur if the traveler does not meet all the requirements for a visa and should instead have requested the permit at an embassy or consulate.

Kenya visa denied due to application form errors

The following information is required to obtain a Kenya eVisa:

  • Family and given name
  • Gender
  • Date of birth
  • Country of passport
  • Passport number
  • Passport date of issue
  • Passport date of expiry

It is essential that all the details provided match those printed in the passport exactly. Any differences in spelling will not be accepted. Particular care should be taken when completing the passport number, issue date, and expiry date fields, mistakes are easy to make when copying the digits.

Applications with missing information will not be accepted.

Kenya online visa rejection if the traveler is not eligible

Foreigners should check the Kenya eVisa requirements before going ahead with the application. Visitors must have a passport issued by an eligible country, valid for at least 6 months from the date of arrival in Kenya. Anyone who attempts to use a passport that does not meet these criteria will not be granted a visa.

Arrival and departure dates

Applicants must ensure that the proposed departure date is within 90 days of the arrival date they provide. The maximum length of stay in Kenya with the eVisa is 3 months.

Photo and Supporting Document Issues

In addition to completing the eVisa form, travelers have to upload an image of their passport, a recent photograph, and proof of travel.

To be considered acceptable, the passport image must show all the information clearly, the use of a flash should be avoided as this can cause reflections. Kenya e-Visa rejection may occur if any of the details are not visible.

The passport-style photograph needs to meet all the Kenya eVisa image requirements in order to be accepted. This includes being the correct size and format.

Finally, the proof of travel relevant to the applicant’s reason for visiting should be uploaded. Tourists require a hotel reservation and onward flight tickets. Foreigners visiting the country for other purposes such as business or medical treatment must upload the corresponding documentation. Failure to do so will prevent the visa from being approved.

What to Do If the Kenya eVisa is Denied

If the Kenya eVisa application is rejected, travelers should correct any mistakes they made before submitting a new request. The Kenya government’s eVisa fee is non-refundable, to reapply the fee must be paid again.

Travelers who apply through the agency will receive a full refund in the unlikely event that the eVisa is rejected. Having been reviewed by experts before submission, the reason for denial should not be erroneous or missing information. Applicants will be informed of the decision via email and advised on how to proceed.

Although visa processing is fast, visitors are advised to send the form in advance in case of any issues or delays. Kenya visa on arrival rejection is more problematic, travelers will be turned away at the border if their request is denied.